Frequently Asked Question FAQ
What are the steps for placing an order?
a. After your initial inquiry, we will assign a food processing expert to assist you. This expert will provide you with a quote for using marinating powder to process food, offering you different options. Each option will clearly describe the properties of the ingredients and the expected results. Your expert will arrange a meeting to demonstrate how to use the products and conduct tests. They will also send you all the details, including the results you want and other important information. Your personal account manager, available 24/7, will be your first point of contact for any questions. They will meet you at your production office whenever possible and help you with anything you need.
How do I determine which product to use?
a. Your personal account manager will select the best options for you from a wide range of available marinating powders. Our recommendations are always based on your specific needs and requirements to assist you in making the final decision. You can also refer to our guide on marinating powders for additional information.
What quantity of products am I allowed to order?
a. Generally, you can order larger quantities from us than what typical manufacturers can supply. We will inform you of the shipment quantity allowed for each order and deliver it to your chosen location, enabling you to upgrade your production capacity as needed if you wish to order in bulk, such as 10,000 kilograms or more.
When is the deadline for placing an order before receiving the products?
a. When you use our marinating powder, you can place orders closer to your desired usage time compared to manufacturers that operate on a set schedule. In some cases, you can order just 1 hour before our truck leaves the production area. We will deliver the products directly to your location.